As a leader or enterprise, you don’t need better facts, better stats, better slides, or even a better product. What you need is a better story … a signature story.

Brand-building stories turn on drama and empathy: bridging your world with the world of the people you serve. At their heart lies vulnerability and hope.

For over 20 years, I’ve worked with market leaders like Apple, Visa, PayPal, Polycom, Yahoo! and Johnny Cash. Through it all, I’ve discovered a single secret: the best story, not the best product, wins.

Stories connect us. They inspire. They transform. And they sell.

At Apple, Steve Jobs stood up for the “mere mortal” plagued by complexity. At PayPal, we turned online payments into a journey. At Visa, “Everywhere You Want to Be” called customers and employees to share their own everywhere. And with Johnny Cash, it was the underdog  prisoners, Native Americans, veterans, and the young  who became the heroes.

Brand Communications

Polycom

Head of Global Corporate Communications

2016 – Present San Francisco Bay Area

Visa

SVP, Global Employee Communications

2013 – 2015 San Francisco Bay Area

PayPal

Senior Director, Global Employee Communications

2010 – 2013 San Jose, CA

Yahoo!

Senior Director, Corporate Communications, Asia Pacific and Emerging Markets

2008 – 2010 Singapore

Apple

Senior Manager, Mac PR

1999 – 2007 Cupertino, CA

Porter Novelli

Account Director

1997 – 1999 Sydney, Australia

Publications

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